Privacy Policy

Last updated: March 23, 2022

Dream Box is committed to protecting the personal information of our clients and prospective clients, as well as other users of our websites and services. It is important to us that you understand how we treat your personal information and we encourage you to read this Policy carefully.

When Dream Box collects and processes personal information in order to provide our services to clients, we will only process such personal information on behalf of the particular client in order to provide our services to that client. Our collection, use, disclosure and other processing of personal information on behalf of clients is subject to the privacy policy of our respective clients.

OVERVIEW

This table provides a summary of the personal information and how we use it, which is further explained in our Privacy Policy below. While the actual information we collect and our use of such personal information varies depending upon the nature of our relationship and interactions, the table below provides a general overview of the categories of personal information we collect and the purposes for which we use such information.

Categories of personal information we collect

Name, contact information and other identifiers: identifiers such as a name, username, account name, address, phone number, email address, online identifier, IP address, government-issued identification numbers or other similar identifiers.

Customer records: paper and electronic customer records containing personal information, such as name, signature, contact information, employment history, government identifiers, and financial or payment information.

Protected classifications: characteristics of protected classifications under California or federal law such as race, sex, age, religion, national origin, disability and citizenship.

Commercial information: such as records of real property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.

Internet or other electronic network activity information: such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.

Geolocation data: precise location information about a particular individual or device.

Audio, video and other electronic data: such as, CCTV footage, photographs, and call recordings, as well as other audio, electronic, visual, or similar information.

Employment information: professional or employment-related information.

Education information: education information and records.

Profiles and inferences: Inferences drawn from any of the information identified above to create a profile reflecting a resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.

Use of personal information

Operating Services and Sites and providing related support

Responding to requests

Analyzing and improving Services, Sites and our business

Personalizing experiences

Advertising and marketing

Protecting our legal rights and preventing misuse

Complying with legal obligations

Related to our general business operations

Individual rights.

Please see the Your Choices and Rights section below for a description of the choices we provide and the rights you have regarding your personal information. If you are a California resident, please be sure to review the section Additional Information for Individuals in Certain Jurisdictions below for important information about the categories of personal information we collect and disclose and your rights under California privacy laws.

Scope

This Privacy Policy (“Policy”) explains how we process information that we collect from users of our website www.Dream Box.com and on any other websites, mobile applications or other online services that display or like to this Policy (together, the “Site”), as well as from our former, current and prospective clients and other individuals that use our products and services or communicate with us. Please note, that this Policy only applies to us but not to any third-party websites that may process, share, or distribute your personal information or other information.

Our collection, use and disclosure and processing of personal information about individuals will vary depending upon the circumstances. This privacy notice is intended to describe our overall privacy and data protection practices. In some cases, different or additional notices about our data collection and processing practices may be provided and apply to our processing of certain personal information.

Personal Information. In this Policy, our use of the term “personal information” includes other similar terms under applicable privacy laws—such as “personal information” and “personally identifiable information.” In general, personal information includes any information that identifies, relates to, describes, or is reasonably capable of being associated, or reasonably linked or linkable with a particular individual.

Not Covered by this Policy. This privacy notice does not apply to job applicants and candidates who apply for employment through our job application portal, or to employees and non-employee workers, whose personal information is subject to different privacy notices.

Client Data. Dream Box provides digital experience services in the areas of creative and content ideation, development, and management; data consulting; digital marketing campaign management and consulting; and access and management of third-party technology services (our “Services”).  We may receive, access or otherwise process personal information in order to provide our Services (the “Client Data”) to clients. In such cases, Dream Box will only process Client Data on behalf of and under the instructions of our clients and as set out in our client agreements, or where otherwise required by applicable laws.

Controller and Responsible Party

S4 Capital, plc is the parent company of our Dream Box group entities and the controller of your personal information. In addition, where you have a direct business relationship with another Dream Box group entity, they are a controller for the personal information they used to manage their direct business relationship with you, such as name and contact details. With respect to any Client Data, our clients are the data controllers or businesses for their respective Client Data, and we are a data processor or service provider with respect to Client Data.

Information We Collect

The personal information that we collect and process will vary depending upon the circumstances. You do not have to provide us with your personal information to access much of our Site. However, if you choose not to disclose certain information, we may not be able to provide certain Services to you or we may be unable to fully respond to your inquiry.

Sources of Personal Information. We collect personal information directly from individuals, automatically related to the use of our Site or Services, and in some cases, from third parties (such as social networks, platform providers, payment processors, and operators of certain third party services that we use).

Information collected directly. We may collect personal information about you (such as your name, address, and contact details) directly from you. For example, when you fill out a ‘Contact Us’ form, signup for our mailing lists, register for events we host or sponsor, register for an account, post comments on our Sites, or otherwise provide us information through the Sites, we may collect personal information such as:

name, company name, and title/position

email address, phone number, mailing address and contact details

contact preferences and interests

business affiliations

for events, it may include dietary restrictions, requested accommodations and other event-related preferences

other information related to your request or inquiry

Automatically-collected information. We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information when users access or use the Services or visit our Site, such as IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider (“ISP”), referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information, see the “Cookies and similar devices” section below.

Information collected from third parties. We may collect personal information from third party sources, such as public databases, joint marketing partners, social media platforms or other third party platforms. For example, if you choose to link, create, or log in to your Services account with a third-party account (e.g., Google), or if you post information or engage with us on third party platforms we may collect personal information about you related to that third party platform or account. In many cases you can control what personal information you share with us through privacy settings available on those third-party social media services.

Categories of Personal Information We Collect. Certain laws, such as the California Consumer Privacy Act (“CCPA”) requires that we disclose certain information about the categories of personal information that we collect about individuals. While the information we collect varies depending upon the circumstances, such as our interactions with you, we may collect the following categories of personal information (subject to applicable legal requirements and restrictions):

Name, contact information and other identifiers: identifiers such as a name, username, account name, address, phone number, email address, online identifier, IP address, government-issued identification numbers or other similar identifiers.

Customer records: paper and electronic customer records containing personal information, such as name, signature, contact information, employment history, government identifiers, and financial or payment information.

Protected classifications: characteristics of protected classifications under California or federal law such as race, sex, age, religion, national origin, disability and citizenship.

Commercial information: such as records of real property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.

Internet or other electronic network activity information: such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.

Geolocation data: precise location information about a particular individual or device.

Audio, video and other electronic data: such as, CCTV footage, photographs, and call recordings, as well as other audio, electronic, visual, or similar information.

Employment information: professional or employment-related information.

Education information: education information and records.

Profiles and inferences: Inferences drawn from any of the information identified above to create a profile reflecting a resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.

Certain laws, including the EU General Data Protection Regulation (“GDPR”), require that we inform you of the legal bases for our processing of your personal information. Pursuant to the GDPR (and other similar laws), we process personal information for the following legal bases:

Performance of a contract: as necessary to enter into or carry out the performance of our contract with you.

Compliance with laws: for compliance with legal obligations and/or defense against legal claims, including those in the area of labor and employment law, social security, and data protection, tax, and corporate compliance laws.

Our legitimate interests: in furtherance of our legitimate business interests, which are not overridden by your interests and fundamental rights, including:

Performance of contracts with clients and other parties

Implementation and operation of global support (e.g., IT) services for our business operations

Improving our Site and Services, developing trend and benchmark reports, and similar purposes

Customer relationship management and improving our Sites and Services, including other forms of marketing and analytics

Fraud detection and prevention, including misuse of Services or money laundering

Physical, IT, and network perimeter security

Internal investigation

Mergers, acquisitions, and reorganization, and other business transactions

With your consent: where we have your consent (the GDPR (where it applies) and other applicable laws give you the right to withdraw your consent, which you can do at any time by contacting us using the details at the end of this privacy notice. In some jurisdictions, your use of the Services may be taken as implied consent to the collection and processing of personal information as outlined in this privacy notice.

In addition, we may process your personal information where necessary to protect the vital interests of any individual.

Purposes for Using Personal Information. The purposes for which we may process personal information will vary depending upon the circumstances. In general we use personal information for the purposes set forth below, and where GDPR or other relevant laws apply, we have set forth the legal bases for such processing in parenthesis (see above for a further explanation of our legal bases):

Operating Services and Sites and providing related support: to provide and operate our Sites and Services, communicate with you about your use of the Sites and Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, communicate with you, and for similar service and support purposes. (Legal bases: performance of our contract with you; and/or our legitimate interests)

Responding to requests: to respond to your inquiries, fulfill your orders and requests, and consider your request or application (e.g., if you have submitted a resume or other application information online or by email, we will use it as part of the application review process). (Legal basis: performance of our contract with you)

Analyzing and improving Services, Sites and our business: to better understand how users access and use the Sites, and our other products and offerings, and for other research and analytical purposes, such as to evaluate and improve our services and business operations and to develop services and features. (Legal basis: our legitimate interests)

Personalizing experiences: to tailor content we may send or display on the Sites, including to offer location customization and personalized help and instructions, and to otherwise personalize your experiences. (Legal basis: our legitimate interests)

Advertising and marketing: to promote Dream Box’s products and services on third-party websites, as well as for direct marketing purposes, including to send you newsletters, client alerts and information we think may interest you. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will only send you such messages if you opt-in to receive them. (Legal bases: our legitimate interests; and/or with your consent)

Protecting our legal rights and preventing misuse: to protect the Sites and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms of Use or this Privacy Policy. (Legal bases: our legitimate interests; and/or compliance with laws)

Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court order, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements. (Legal bases: our legitimate interests; and/or compliance with laws)

Related to our general business operations: to consider and implement mergers, acquisitions, reorganizations, and other business transactions, and where necessary to the administration of our general business, accounting, recordkeeping and legal functions. (Legal bases: our legitimate interests; and/or compliance with laws)

Aggregate, De-identified or Anonymous Data. We also create and use aggregate, anonymous and de-identified data to assess, improve and develop our business, products and services, and for similar research and analytics purposes. This information is not generally subject to the restrictions in this Policy, provided it does not identify and could not be used to identify a particular individual.

Disclosure of Personal Information

In general, we disclose the personal information we collect as follows

Affiliates. Your personal information may be shared with our affiliated companies whose handling of personal information is subject to this Policy.

Service providers. We may share your information with third party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, and customer service and support providers.

Enterprise users. If you use the Services on behalf of your company (our client), we may share personal information about your access to the Services and your communications or requests to us, with the relevant enterprise client.

Business transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event where permitted by law.

Legally required. We may disclose your information if we are required to do so by law (e.g., to law enforcement, courts or others, in response to a subpoena or court order).

Protect our rights. We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of us, our clients, and others.

Aggregate and De-identified or Anonymous Data. We may share aggregate, anonymous or de-identified data with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.

Categories of Personal Information Disclosed. Certain privacy laws (such as the CCPA) require that we disclose the categories of personal information that we may disclose for a business purpose. (Further descriptions of the categories of personal information are provided above, in the Information We Collect section). In general, we may disclose the following categories of personal information in support of our business purposes identified above:

Name, contact information and other identifiers

Customer records

Protected classifications

Internet or other electronic network activity information

Geolocation data

Audio, video and other electronic data

Employment information

Profiles and inferences

Categories of Personal Information Sold. The CCPA defines a “sale” as disclosing or making available to a third-party personal information in exchange for monetary or other valuable consideration. While we do not disclose personal information to third parties in exchange for monetary compensation from such third parties, we do disclose or make available certain categories of personal information to third parties, in order to receive certain services or benefits from them (such as when we allow third party tags to collect browsing history and other information on our Sites to improve and measure our ad campaigns), including:

Name, contact information and other identifiers

Internet or other electronic network activity information

Profiles and inferences

Cookies and Similar Devices

Like many websites, we use cookies to recognize you when you return to our website so that we can provide you with a customized experience. We may also use pixels, JavaScript, log files and other mechanisms to gather information about your use of our Site. For more information about the use of cookies on our Site and how you can manage your cookie preferences.

Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities while using our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. See our Cookie Policy for more information.

Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities users of our Services, help us manage content, and compile statistics about usage of our Services. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Log Files. Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version, and internet browser type and version. This information is gathered automatically and stored in log files.

Third-Party Analytics. We also use automated devices and applications, such as Google Analytics (more info here) to evaluate the use of our Services. We use these tools to gather non-personal information about users to help us improve our Services and user experiences. These analytics providers may use cookies and other technologies to perform their services, and may combine the information they collect about you on our Sites with other information they have collected for their own purposes. This Policy does not cover such uses of data by third parties.

Do-Not-Track Signals. Our Site does not respond to do-not-track signals. For more information about do-not-track signals, please click here. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies) and set out in our Cookie Policy.

Interest-based Advertising

We work with third-party ad networks, analytics companies, measurement services and others (“third party ad companies”) to manage our advertising on third-party sites, mobile apps and online services. We and these third party ad companies may use cookies, pixels tags, and other tools to collect activity information on our Services (as well as on third-party sites and services), as well as IP address, device ID, cookie and advertising IDs, and other identifiers, general location information, and, with your consent, your device’s geolocation information. This information is used to provide you more relevant ads and content and to evaluate the success of such ads and content.

International Transfers

Dream Box is headquartered in Zimbabwe and has operations and service providers throughout the world. As such, we and our service providers may transfer your personal information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.

Your Choices and Rights

Access, Amend and Correct. If you wish to access personal information that you have submitted to us, to request the correction of any inaccurate information you have submitted to us, to request deletion of or object to processing of your information, please send your request to hello@Dream Box.co.zw. We may ask you for additional information so that we can confirm your identity.

Direct Marketing. You may always opt-out of direct marketing emails from us by following the instructions in such emails or emailing hello@Dream Box.co.zw. We may continue to send you transactional or service-related communications, such as service announcements and administrative messages.

Complaints. We will take steps to try to resolve any complaint you raise regarding our treatment of your personal information. You also have the right to raise a complaint with the privacy regulator in your jurisdiction.

Security

We have implemented safeguards and technical measures to protect the personal information that we have under our control from unauthorized access, use or disclosure. However, no data security measures can guarantee 100% security.

Retention

As a general rule, we retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements. In general, for example, we will retain relevant personal information of clients and Site visitors for at least three years from the date of our last interaction with you and in compliance with our obligations under applicable laws. We may retain personal information for longer where required by our regulatory obligations, professional indemnity obligations, or where we believe necessary to establish, defend, or protect our legal rights and interests or those of others. Our clients instruct us on how long to retain Client Data, which we handle as a data processor.

Information About Children

The Dream Box site is not intended for minors under the age of 16. We do not knowingly or specifically collect information about minors under the age of 16. If you believe we have unintentionally collected such information, please notify us at hello@Dream Box.co.zw, so that we can delete this information from our servers.

Changes to our Privacy Policy

From time to time, we may update this Policy to reflect new or different privacy practices or to reflect changes in industry standards or legal requirements. We will place a notice online when we make material changes to this Policy. Additionally, if the changes will materially affect the way we use or disclose Information, we will notify you in advance of the change by sending a notice to the primary email address associated with your account or by posting a notice on our Site. We encourage you to periodically review this Policy for the latest information on our privacy practices.

Contact Us

If you have questions or concerns regarding the way in which your personal information is being processed or this Policy, please email us at hello@Dream Box.co.zw  or reach out to Dream Box using the contact information below:

 

Dream Box

7 Belgravia Mews

Isobel’s Lane, Belgravia

Harare, Zimbabwe

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